E-CON
(electronic concierge)
Your competitive edge
Boosts Your Hotels Income
in the "new normal"
Boosts Your Hotels Income
in the "new normal"
What are the main tasks of a hotel owner?
1
MAKE GUESTS HAPPY
Safety is the main requirement of guests in the new normal. They want to be sure they are safe. At the same time, they need information about your hotel, such as room service, room cleaning, they need to know details about the restaurants, SPA, fitness centre schedule and how to call a transfer.
2
BENEFIT FROM EACH GUEST
Every hotel owner wants guests to pay for more services – visit the restaurant, order massage, book a tour, buy souvenirs. And most important, guests should stay at the hotel as long as possible, return again and leave positive feedback.
E-CON WILL HELP YOU IN THIS
Electronic concierge is an information system based on chat bots. It provides interaction with guests without direct contact with staff. It communicates with your guests through a convenient messenger for them, using a language they understand.
E-CON never sleeps, it knows everything and answers all questions. All the necessary information will always be available to your guests, and if necessary, they can contact the staff simply clicking a button. Guests will receive everything they need without personal contact.
Using E-CON is very simple - your guests do not need any complex actions - they just scan the QR code with the phone camera. You can place QR code anywhere - on a business card, on a booklet, on a key card.
GUESTS NEED INFORMATION
Usually they cannot get it from one source, and it is not really convenient
HOTEL
OWNER
Mr. Smith
A Guest asks about available services in the hotel
He meets guests in person, violates social distancing, puts guests at risk.
Contact our receptionist, look for some info at the website, look through a brochure in your hotel room or online.
E-CON provides guests with all the information about the hotel and services from one source - messenger they use, and using a language they speak. Available in Messenger, Line, Telegram, WeChat.
HOTEL
OWNER
Mr.Jones
The e-CON is your 24/7 helper that speaks your language. All important information is gathered in one place.
Order services, make direct reservations in the hotel, leave your reviews and communicate with us in your everyday messenger.
Order services, make direct reservations in the hotel, leave your reviews and communicate with us in your everyday messenger.
Uses modem technologies - has the e-CON installed in his hotel
Guests used to have certain problems looking for some important information in various sources and lacked an "all-in-one" opportunity to get all the details on their mobile messengers.
In this case guests are protected from unnecessary contacts with the staff.
In this case guests are protected from unnecessary contacts with the staff.
CONVENIENT TO GUESTS, PROFITABLE FOR THE HOTEL
1
GUESTS ARE HAPPY
Now guests don't need to communicate with the hotel staff to get what they need. They don't need to worry about getting infected. Even when guests are out in a restaurant or out for a walk, they don't need to call the hotel for information. All problems are solved by E-CON.
2
YOU GET THE PROFIT
Unlike your employees, the virtual E-CON can offer EVERY guest to buy additional services from the hotel or its partners, which will bring you additional income. E-CON can sell everything from a romantic dinner in a restaurant to resort real estate as an investment.
COMPARE THE RESULT
Mr.Smith
Mr.Jones
High commission fees to OTA
Guests do not buy services in the hotel
Few guests
Guests do not come back
No budget for development
Saves on commission fees
Enough money the development - invited a chef from Paris
Receives great reviews and revisitation of his hotel
Great income from hotel and partners' services
Many guests throughout the year
AND THAT'S NOT ALL
If you have a resort hotel
TOURISTS BUY 80% OF REAL ESTATE
Mr.Smith
Mr.Jones
+ Decent additional income with little effort.
Offers profitable investment via e-CON
Cannot sell real estate without handy instruments
IT'S IMPORTANT
E-CON can be integrated with a CRM. When guests connect to E-CON, you get all the information about them in the database. You may continue the client interaction even when guests check out.
You can congratulate guests with birthdays, tell about your promotions and discounts. At the same time, guests will have the opportunity to book their stay directly at the hotel, and you will save money on OTA commissions.
WHAT E-CON CAN GIVE YOU
1
CONVENIENCE FOR GUESTS
Your guests get a convenient tool for interacting with the hotel. They are happy, they return to you and tell friends about you.
2
ADDITIONAL INCOME
You get a convenient tool for increasing the hotel income. Guests buy the services straight from your hotel or partners because it is convenient and easy for them.
3
YOUR CUSTOMER BASE
You form your customer base. E-CON allows you to carry out the marketing of your hotel systematically, and makes it target-focused.
4
COMPETITIVE ADVANTAGES
In conditions of competition which intensified with the crisis, you get a significant advantage for the development of your business.
HOW MUCH FOR E-CON?
The price depends on several parameters. The number of rooms, the list of hotel services and affiliate products, the number of language versions - all this affects the price.
Price start from 290 USD. Contact us in any convenient way to find out the price for your hotel.
WHY YOU CAN TRUST US
VLADIMIR IVANOV
Director of THAI BUSINESS GROUP
We are not theorists.
We created E-CON for our hotel on Phuket, and continue the developing on the basis of practical experience.
We created E-CON for our hotel on Phuket, and continue the developing on the basis of practical experience.
ATTRACT THE ATTENTION OF GUESTS
CONTACT US
THAI BUSINESS GROUP CO. LTD.
Address: Soi Suanwat, Rawai Sub-District, Muang DistrictPhuket City 83100
Phone: +66 98 748 4478
Email: sale@tb-estate.com
Address: Soi Suanwat, Rawai Sub-District, Muang DistrictPhuket City 83100
Phone: +66 98 748 4478
Email: sale@tb-estate.com
